Frequently Asked Questions

When you have questions, we have answers

General questions

What is Nordark?

Nordark is a crypto-friendly banking solution for crypto-businesses. Nordark enables their users to open business accounts with dedicated IBAN and get access to deep crypto liquidity; all from one platform. Nordark offers everything from secure management of multiple currencies, streamlined payment processing to smart-order routing trading with 200 crypto pairs. Nordark's services are designed to help your business thrive in the digital age. You can read more about us here.

What products and services does Nordark offer?

Nordark offers a variety of products and services, including:

  • Banking solutions with dedicated IBANs.
  • Multiple payment networks such as, SEPA and SEPA instant, FPS, BACS and CHAPS.
  • Crypto-trading, seamlessly execute trades directly from your banking account.
What type of customers can use Nordark?

We help crypto businesses of all sizes thrive, from small and medium-sized enterprises to corporates and institutions. If you're a crypto exchange, liquidity provider, or market maker, our products and services can help you succeed. We're crypto natives at heart, and we're always open to learning about new business models and how we can support you in the crypto and digital asset economy.

You can get in contact with us by filling out this contact form.

How much time does it take to get started with Nordark?

Signup takes less than 10 minutes. If the documents are in place, the account will get approved within 24 hours.

How do I use Nordark's payment services?

To use Nordark's payment services, you will need to create a Nordark account and deposit funds into it. Once you have deposited funds into your account, you can use them to make payments to other Nordark users or to third-parties.

How do I deposit and withdraw funds from my Nordark account?

To deposit funds into your Nordark account, you can use one of the following methods:

  • Bank transfer
  • Crypto deposit

To withdraw funds from your Nordark account, you can use one of the following methods:

  • Bank transfer
  • Crypto withdrawal
What are the fees associated with using Nordark's products and services?

Nordark charges a variety of fees for its products and services. The specific fees that you will pay will depend on the products and services that you use. The Nordark team will provide you with more information if you fill out the contact form.

Can you send/receive payments to/from third parties?

Yes, you can send and receive money from third parties.

What countries are supported?

At the moment, we support businesses registered in Europe.

What are the requirements to open a Nordark account?

To open a Nordark account, you will need to provide the following information:

  • Your company's official formation documents
  • Your company's tax information
  • The government ID of the person who will be authorized to sign on behalf of the company

Nordark accepts customers from Switzerland, UK and the EEA.

How would our clients get their money back if Nordark were to go out of business?

In the unlikely event that Nordark were to go out of business, a liquidator would be appointed to handle the distribution of Nordark's assets. Your money would not be subject to any insolvency claim and would be reconciled and returned to you in full and in a timely and orderly manner.

What are the advantages of using Nordark over other similar services?

Nordark offers a number of advantages over other similar services, including:

  • Focus on crypto businesses: Nordark is specifically designed for crypto businesses, so it offers the features and services that these businesses need.
  • Deep crypto liquidity: Nordark gives you access to deep crypto liquidity, so you can easily buy and sell cryptocurrencies at competitive prices.
What are the most common questions that people have about Nordark?

Some of the most common questions that people have about Nordark include:

  • Is Nordark safe? Yes, Nordark is a safe and reliable platform that uses the latest security technologies to protect your funds.
  • How do I get started with Nordark? To get started with Nordark, simply visit the Nordark website and create an account.
  • How much does Nordark cost? Nordark offers a variety of pricing plans, depending on your needs.
  • What are the benefits of using Nordark? There are many benefits to using Nordark, including easy setup, crypto liquidity, smart-order routing trading, and security and reliability.
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Nordfinex UAB is a limited company registered in Lithuania under the code 306 129 193 as an operator of deposit virtual currency wallet and a virtual currency exchange operator.

Payment services offered in the Nordark platform are provided by third parties, licensed to operate in all jurisdictions in which Nordark operates.